Latest review first
I bought a chain that was on sale for 1899.00 and stacy the sales person ran my credit and said that there was two options to pay 1200 down or to pay 50 down of course i took the 50 down but with a big monthly. She said there was no interst for 3 months and that i...Read more
I went to the store in the Glendale Galleria where i always go and this young lady named stacy sold me a nice chain for my husband's Christmas present. It was 1899.00 and she told me that i could pay it off within 3 months with no interest. I told her that i couldnt...Read more
Daniels Jewelers - Fake jewelry
I have purchased an engagement ring for 1,500 dollars my fiance's exactly a year ago today (12/24/2017) and notice my fiance's isn't wearing her ring. When I asked her she said her ring made her finger itching and left a red ring mark in her finger. It looks like it was irritating her skin (have pictures of it) When I looked at the ring, the sliver is turning brown on one side. I cannot believe I gave the love if my life a fake ring. I am so disappointed and want my refund.
Went to store on 11/23/18 to purchase a chain for my husband with ring. Chain was small so I told her never mind then she went to get another one like the one on sale and told me if my hubby don’t like it I can bring it back for exchange or refund, then she went to say...Read more
I recently bought a signature ring collection for $7000. After reading the certificate, I notice that it says that the diamond is man-made. When the diamond is man-made isn't the diamond fake? Please explain and if it is not real I would like to return the ring. I was...Read more
Went into the Fontana store today 10-15-2018.. we were being helped by a young lady named Danni. She was supper sweet and kind . Now the manager was aweful . She was helping us also since the young woman was new and learning . We were the only customers in the store...Read more
Daniels Jewelers - Fallen Diamonds
It's been less than a year that my daughter got in gagged. To her horror she looked at her ring today and noticed one large diamond and 3 small diamonds fell off!! Luckily it was insured! It's an expensive ring...the ring is being repaired. I am concerned about the quality of their jewelry!!
Employees engaged in gossip.Manager to loud and rude. Bias and judgmental. Very Poor management. Focus on store problems not employee's personal issues on the job! Below standard customer service ,I recommend a new Manager store that is. Treat all races and people with...Read more
I didn't like
- Customer service
Daniels Jewelers - Pissed off
I have paid off my Daniels jewelers in April my credit score was so good I’m pissed off because now my credit is saying it’s 6 months over due that I have not paid it so now what do I do
I'm Sharon Ferguson, phone # is 562 464 8936. On May 12th. Daniels was giving a Diamond bracelet out as a gift. I got there with the form and the assistant was not kind and gave a blue baby bracelet instead. It was around 10:30 a.m. She said they were all out, but...Read more
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