Most helpful review
New Reviewer

I want either my ring I payed for or my money back.

Daniels Jewelers - I want either my ring I payed for or my money back.
Daniels Jewelers - I want either my ring I payed for or my money back.
Daniels Jewelers - I want either my ring I payed for or my money back.
Daniels Jewelers - I want either my ring I payed for or my money back.
Daniels Jewelers - I want either my ring I payed for or my money back.
Daniels Jewelers - I want either my ring I payed for or my money back.
I ordered a 14K Enamel Butterfly Children's Ring online on October 22, 2022. I received my shipment today and opened the box. It had the receipt in it and 1 Daniel's Crystal puffed Heart Pendant, style 540-0****. I didn't order that but I was told I'd receive a free...
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ID
#4127894 Review #4127894 is a subjective opinion of poster.
Location
Bluffton, Indiana
Cons
  • Ring purchased was not in box
Preferred solution
Either my missing ring sent or a refund.

I was misled from the start. Total dishonesty.

I was not told the Sunbit loan required 1/2 down. I asked why the ring was so much cheaper than The other rings, and was told it was a promotional item. Come to find out it was because it is a lab created diamond. I do not know much about diamonds and was only told about this from another dealer. I returned the ring, but cannot get my money refunded from sunbit.

User's recommendation: Shop somewhere else.

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ID
#4369974 Review #4369974 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

Return an engagement ring I purchased

I went in to your location at the Santa Anita Westfield mall and I wanted to get my fiancés engagement ring resized. After shopping around for another product at a different merchant, I went back to the same location to return it and get a refund and Marissa says that its not possible. I would like to get a refund and return the ring.
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1 comment
#2297708

Hello Charles, We sincerely apologize for this inconvenience. Would you please provide the information below so that we can get in contact with you regarding this issue?

Name Account or receipt # Best phone number and time to be reached at You may also contact us at webhelp@***.com. Thank you, Daniel's Jewelers Online 866-958-****

ID
#4265965 Review #4265965 is a subjective opinion of poster.
Loss
$520
Preferred solution
Full refund

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