Daniels Jewelers
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Daniels Jewelers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Daniels Jewelers has 1.8 star rating based on 79 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: It was great when i made the purchase, Non, No pros.
Cons: Quality, Poor service, Poor service fraud and lies.Recent recommendations regarding this business are as follows: "Daniels was great no hassle at all", "The new jewelry store and best friends", "Shop somewhere else.", "To whom it may concern, I found the ring. I wanted to apologize. It must of flew out of the bag when I lifted up the paper receipt. It came in a completely separate much smaller black velvet bag in a clear tiny bag than the other item that came for free. That item was in a big clear bag within a red bag. The free item obviously stood out whereas the item I purchased blended on black seat I found it on tonight. It was also so light and tiny I did not even realize it flew out of box about 6 feet away. I just wanted to explain how it must of happened and hopefully, prevent this from happening to someone else. I will repost this letter on the other site for others with picture included. I am so very sorry and I hope you can except my apology. Thank you for your kind consideration. Sincerely, Jane Argento Order # 000053605 Product- 14K Enamel Butterfly Children's Ring Cell-845-372-**** Best time to call-12PM and after Sent from", "Don’t do business here".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Daniels Jewelers has 1.8 star rating based on 79 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: It was great when i made the purchase, Non, No pros.
Cons: Quality, Poor service, Poor service fraud and lies.Recent recommendations regarding this business are as follows: "Daniels was great no hassle at all", "The new jewelry store and best friends", "Shop somewhere else.", "To whom it may concern, I found the ring. I wanted to apologize. It must of flew out of the bag when I lifted up the paper receipt. It came in a completely separate much smaller black velvet bag in a clear tiny bag than the other item that came for free. That item was in a big clear bag within a red bag. The free item obviously stood out whereas the item I purchased blended on black seat I found it on tonight. It was also so light and tiny I did not even realize it flew out of box about 6 feet away. I just wanted to explain how it must of happened and hopefully, prevent this from happening to someone else. I will repost this letter on the other site for others with picture included. I am so very sorry and I hope you can except my apology. Thank you for your kind consideration. Sincerely, Jane Argento Order # 000053605 Product- 14K Enamel Butterfly Children's Ring Cell-845-372-**** Best time to call-12PM and after Sent from", "Don’t do business here".
Most users ask Daniels Jewelers for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Daniels Jewelers Reviews
"Called about fees added and finance fees which they waived I appreciate that very much I am so happy with Daniels"
I explained my concern and it was handled within a few mins that easy and worth calling She I d remember her name had great knowledge was polite friendly...
"I was misled from the start. Total dishonesty."
I was not told the Sunbit loan required 1/2 down. I asked why the ring was so much cheaper than The other rings, and was told it was a promotional item. Come...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hello I have recharge 10k rs in my account but...
Riverside, California
Called about fees added and finance fees which they waived I appreciate that very much I am so happy with Daniels
User's recommendation: Daniels was great no hassle at all
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bluffton, Indiana
I want either my ring I payed for or my money back.
I ordered a 14K Enamel Butterfly Children's Ring online on October 22, 2022. I received my shipment today and opened the box.
It had the receipt in it and 1 Daniel's Crystal puffed Heart Pendant, style 540-0****. I didn't order that but I was told I'd receive a free gift with my order. My ring, sadly, was not included in the box. On that receipt it was written 1, 14K Enamel Butterfly Children's Ring, style R665 but my ring was not anywhere in that box.
On the upper right corner of receipt were 3 long numbers which are 6205****, 2084****, PO NUMBER: 53605. DATE 10/24/2022. Also had, Ship Via: USPS Frst Class, written above Descriptions. Ship To: Jane Argento, 621 Sheafe Road, Lot 129, Poughkeepsie, N.Y., 12601.
Could you please send my ring or I'd like my money back as soon as possible.
Thank you for your kind consideration. Sincerely, Mrs Jane Argento...my phone number to reach me is 845-372-****.
- Ring purchased was not in box
Preferred solution: Either my missing ring sent or a refund.
San Diego, California
My new card
User's recommendation: The new jewelry store and best friends
San Antonio, Texas
I was misled from the start. Total dishonesty.
User's recommendation: Shop somewhere else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Desert Hot Springs, California
Next payment
Return an engagement ring I purchased
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hanford, California
Fraudulent misrepresentation
I bought an IGI certified ring for $8500 and the IGI certificate was fake. The diamond, turns out, is not laser inscribed (no serial number) and IGI has no record of this report.
The manager, once notified, attempted to verify the certification herself on the IGI site and again, no record. She said you signed a receipt that says no refunds or exchanges (even though Daniels has a 30 day return policy) and even when she verified the fraud herself, refused to issue a refund. The diamond I paid for is not the diamond I received and they refuse to refund even though theyve been notified of the fraud that occurred. Buyer beware.
Fraud is a terrible business practice. Daniels has no problem taking advantage of a disabled man who discovered their fraudulent practice and is now forced to file a civil suit to get his money back.
- Fraudulent misrepresentation
- Fake igi certification
Preferred solution: Full refund
User's recommendation: Buyer beware. Take your hard earned money elsewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received a refund for my cancelled order
- Easy approval
- Communication within the company is terrible
Preferred solution: Full refund
User's recommendation: Don’t do business here
Bluffton, Indiana
Resolved: I want either my ring I payed for or my money back.
It was my own fault. The ring was sent to me in the box it came in.
This is embarrassing to admit but I was wrong. The ring was sent and in the box but I didn't notice.
When I opened the box it must of accidentally flew out when I took out the receipt and it must of been on top of it.
It is a very small light ring within a tiny bag. I...
It had the receipt in it and 1 Daniel's Crystal puffed Heart Pendant, style 540-0****. I didn't order that but I was told I'd receive a free gift with my order. My ring, sadly, was not included in the box. On that receipt it was written 1, 14K Enamel Butterfly Children's Ring, style R665 but my ring was not anywhere in that box.
On the upper right corner of receipt were 3 long numbers which are 6205****, 2084****, PO NUMBER: 53605. DATE 10/24/2022. Also had, Ship Via: USPS Frst Class, written above Descriptions. Ship To: Jane Argento, 621 Sheafe Road, Lot 129, Poughkeepsie, N.Y., 12601.
Could you please send my ring or I'd like my money back as soon as possible.
Thank you for your kind consideration. Sincerely, Mrs Jane Argento...my phone number to reach me is 845-372-****.
Preferred solution: Accept my apologies
User's recommendation: To whom it may concern, I found the ring. I wanted to apologize. It must of flew out of the bag when I lifted up the paper receipt. It came in a completely separate much smaller black velvet bag in a clear tiny bag than the other item that came for free. That item was in a big clear bag within a red bag. The free item obviously stood out whereas the item I purchased blended on black seat I found it on tonight. It was also so light and tiny I did not even realize it flew out of box about 6 feet away. I just wanted to explain how it must of happened and hopefully, prevent this from happening to someone else. I will repost this letter on the other site for others with picture included. I am so very sorry and I hope you can except my apology. Thank you for your kind consideration. Sincerely, Jane Argento Order # 000053605 Product- 14K Enamel Butterfly Children's Ring Cell-845-372-**** Best time to call-12PM and after Sent from
San Bruno, California
I want either my ring I payed for or my money back.
This is my 2nd update I have to write because it was not posted. I received a call today and was asked if I'm sure my ring was not in the box when I opened it.
I was also asked if I could of dropped it. After telling them I was very careful and it definitely was not in...
It had the receipt in it and 1 Daniel's Crystal puffed Heart Pendant, style 540-0****. I didn't order that but I was told I'd receive a free gift with my order. My ring, sadly, was not included in the box. On that receipt it was written 1, 14K Enamel Butterfly Children's Ring, style R665 but my ring was not anywhere in that box.
On the upper right corner of receipt were 3 long numbers which are 6205****, 2084****, PO NUMBER: 53605. DATE 10/24/2022. Also had, Ship Via: USPS Frst Class, written above Descriptions. Ship To: Jane Argento, 621 Sheafe Road, Lot 129, Poughkeepsie, N.Y., 12601.
Could you please send my ring or I'd like my money back as soon as possible.
Thank you for your kind consideration. Sincerely, Mrs Jane Argento...my phone number to reach me is 845-372-****.
Preferred solution: Full refund
Bakersfield, California
Hardship
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
I’m inquiring about my full refund.
- No pros
- Poor service
- Bad customer service
- Poor service fraud and lies
Preferred solution: Full refund
User's recommendation: Not to do business with this company.
Atascadero, California
Overpayed on loan need refund
Chatsworth, California
Not satisfied with purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Long Beach, California
I need consideration for a solution to a recent purchase
- Non
Preferred solution: Let the company propose a solution
About
Daniels Jewelers is an online jewelry store. Daniels Jewelers was founded in 1948. For many years Daniels Jewelers has been providing high quality luxurious jewelries at affordable prices. The assortment offered by Daniels Jewelers includes wedding and anniversary jewelries, diamond jewelries, gold and gemstones, watches, jewelry for men and many more. Over 60 years in business have made Daniels Jewelers one of the most reliable jewelry stores to deal with. Millions of customers all overt he United States have already made sure Daniels Jewelers is reliable jewelry seller. Daniels Jewelers offers amazing gifts for your beloved ones for any occasion: wedding, anniversary, birthday etc.
Daniels Jewelers is ranked 272 out of 1478 in Jewelry and Accessories category
USA
Companies Similar to Daniels Jewelers
Kay Jewelers
“I bought my daughter some earrings and she's away in college. So I sent them and she didn't like it and...“
Zales
“Hi, I had a terrible experience at the Zales Outlet in Allen Tx today!!! I first wanted to see if this...“
Helzberg Diamonds
“No problems, at all. They have been very nice to me. I will probadly buy additional jewelry in the...“
Jared
“Dear sir I brought my jewelry in to be cleaned at your Madison heights store, the one that is suppose to...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hello Charles, We sincerely apologize for this inconvenience. Would you please provide the information below so that we can get in contact with you regarding this issue?
Name Account or receipt # Best phone number and time to be reached at You may also contact us at webhelp@***.com. Thank you, Daniel's Jewelers Online 866-958-****